[General] System not powering on

Owned by Joey Houy (Unlicensed)
Aug 30, 2016

Problem

System does not turn on when pressing the power button.

Solution

Check all Power Supply Ports in the back of the system and ensure they are plugged in properly.

Use these steps to ensure your System is properly plugged into the power at your location.

  1. Check how many Power Supply Ports your system contains, you will find these ports in the back of your system.
    Examples:


  2. Securely plug in all ports with the power cables provided
    We should have provided the correct and appropriate amount of cables respective to your system's needs
    Example:
  3. Ensure all cables are plugged in properly. This is indicated by the LED light on the respective Power Supply Port.
    Example:
    Location of LED light (typically)
    Correct

    Incorrectly Plugged in (loose or missing connection)



  4. Press the Power Button located on the front of your system. If the LED lights up, you have properly powered up your system.

    If you are not seeing video on your monitor after powering on, please continue to this [link to article regarding video issues].If you are still having troubles powering, please send an e-mail to systemsupport@exxactcorp.com with the serial number located in the back of your system.

    Example: