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  1. Inspection of shipping box - pictures of box may be taken if suspected of damages
    1. Examples:
      1. Tears
      2. Box loosely sealed due to worn adhesives, tape, or mishandling
      3. Holes
      4. Water damage - box discoloration
  2. Immediately upon opening box - pictures of how the item is packaged in box may be taken if suspected of damages
    1. Examples:
      1. Poor packaging material
      2. Wrong orientation (
  3. Provided to respective hardware specialist for further inspection
    1. This process could take at-minimum 10-15 business days

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