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Comment: International shipping note, and loading dock examples.
  • Preferred Recommended to keep original system box and packaging material, in case of any issues that require shipping the system back to Exxact
  • Exxact RMA DoA policy only covers shipment back to Exxact upon the first 30 days of when the system arrives to client
  • Exxact only covers return shipping charge within the 48-contiguous United States, international shipping charges/customs will need to be handled by customer
  • Package the unit protect it as best as possible. Damaged parts will not be accepted and will result in RMA rejection

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You may copy-paste this template and fill out accordingly:

Please provide two pictures of the pallet, with the box securely strapped to pallet.


Company Name:
Contact Name:
Contact Phone Number:
Company Name:
Pick-up Address:
Does the address provided have a shipping/loading dock/gate/lift area?


Time-frame for pick-up:
(Ex: Mon-Thur 8AM-3PM)

Shipment Dimensions:   x    x    
(Length x Width x Height of entire shipment including box AND pallet)Estimated Weight: 
Quick Reference (please note these are rough estimates)
Dev Box ~ 50 lbs
2U ~ 80 lbs
4U ~ 130 lbs

Example of loading dock/areas:

Image AddedImage Added

Pallet

Pallet width and length should be larger than the box used to ship the system.

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