- Preferred Recommended to keep original system box and packaging material, in case of any issues that require shipping the system back to Exxact
- Exxact RMA DoA policy only covers shipment back to Exxact upon the first 30 days of when the system arrives to client
- Exxact only covers return shipping charge within the 48-contiguous United States, international shipping charges/customs will need to be handled by customer
- Package the unit protect it as best as possible. Damaged parts will not be accepted and will result in RMA rejection
...
You may copy-paste this template and fill out accordingly:
Please provide two pictures of the pallet, with the box securely strapped to pallet.
|
---|
Example of loading dock/areas:
Pallet
Pallet width and length should be larger than the box used to ship the system.
...