- Uploads system information and logs directly to Exxact
- MUST be running CentOS (Ubuntu coming soon)
- MUST have NVIDIA graphics drivers installed
- MUST have network connection
- MUST have an Exxact Serial Number ready to input so we can identify your system's hardware configuration
Please run the following commands to install and run our support tool:
wget http://office.exxactcorp.com:8081/support/exxactSupportTool.tgz tar -xf exxactSupportTool.tgz cd ExxactSupportTool ./exxactSupport.sh |
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If you have not yet created a support ticket on our Support Platform, please create one and be descriptive about the issues you are experiencing with your system(s).
Link to Exxact's Support Platform:
https://exxact.atlassian.net/servicedesk/customer/portal/1